Two-Way Texting
Modern patient text messaging
Improve the patient experience and care adherence with real-time, two-way text messaging from your office number or website.
These aren’t your average text messages
Go beyond a simple SMS. Solutionreach’s real-time, two-way texting gives you all of the tools you need for fast, effective patient communication.
- Obtain HIPAA consent
- Answer patient questions
- Categorize texts by importance
- Confirm prescriptions
- Request payments
- Collect images (insurance info, progress, injuries, etc.)
- Schedule (or reschedule) patients without picking up the phone
- View and download complete conversation history
- Access relevant patient information and view the appointment calendar
- Text from the desktop or mobile app
- Start conversations with prospects and patients right from your website
Save time
The average phone call takes 4-8 minutes. The average text message takes 30 seconds.
Improve communication
Patients are 2X more likely to respond to a text message than a phone call.
Schedule more patients
43% of patients would contact a practice more often if they could text them directly.
Learn how to use text messages to cut costs, save time, and boost revenue
“My favorite part of Solutionreach is the ability to message patients when I have a hole in my schedule. Whether I have a single patient or five patients who can fill that opening, I can text them immediately. There was no way we could have done that before Solutionreach. It’s really exciting that we can fill our schedule, keep our employees busy, and serve our patients all at the same time.”