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solutions Overview and Features
Everything you need to run your front office
Get the tools you need to create positive patient experiences, automate workflows, and grow your revenue. Customized for dental, vision, and medical practices of all shapes and sizes.
Boost Appointment Volume
Attract and retain new patients
Make it easy for patients to find, choose, and stay with your practice.
Recall
Automatically identify patients due for their next appointment, and reactivate them with a personalized message.
Online Patient Scheduling
Let patients request appointments anytime, anywhere. Perfectly integrated with your practice management system.
Automated Outreach and Education Campaigns
Create targeted newsletters and campaigns that inform patients about new products and services and drive more visits.
Refer a Friend
Make it easy for patients to refer family and friends with the Refer-a-Friend button in emails, texts, newsletters, and surveys.
Video Call/Telehealth
Fill your schedule and earn more revenue by giving patients the option to meet virtually or in person.
Online Reputation Management
Collect, monitor, and respond to patient reviews to maximize your star ratings and attract more patients. Compare your online reputation to competitors to know where you’re winning and where to improve.
Improve Staff Efficiency
Smooth operations, happy front office
Protect your staff from burnout with features that take tedious, time-consuming tasks and phone calls off their plate.
Appointment Reminders
Send patients personalized text, email, or voice reminders with the ability to instantly cancel or reschedule.
Two-Way Texting
Text patients in real time from your office number or website. Perfect for confirming prescriptions and payment, requesting insurance, and answering patient questions.
Patient Surveys
Request feedback from patients with surveys. Customized by patient group and automatically sent while the experience is still fresh.
Digital Patient Intake
Streamline the patient intake process by automatically sending intake forms to new patients prior to their appointment.
Phone System and Patient Caller ID
See which patient is calling before you pick up the phone. Caller intelligence seamlessly integrates with your GoToConnect phone system and practice management system.
Batch Messaging
Message a group of patients (or all of your patients) at once via email or text. Create messages from custom lists by uploading a CSV with patient ID, name, or DOB.
Location Management
Manage patient communications and business support across multiple practices. Ideal for DSOs and other enterprise practices.
Mobile App
Easily transition between the Solutionreach desktop version and our mobile app to communicate with patients anytime, anywhere.
Accelerate the Revenue Cycle
Experience a revenue cycle that runs on autopilot
Automate workflows from first appointment to final payment, and watch the revenue roll in with Revenue Cycle Messaging™.
Online Patient Scheduling
Let patients request appointments anytime, anywhere. Perfectly integrated with your practice management system.
Digital Patient Intake
See which patient is calling before you pick up the phone. Caller intelligence seamlessly integrates with your GoToConnect phone system and practice management system.
Insurance Verification & Eligibility
Automate the collection and verification of patient insurance.
Payment Technology
Send automatic payment reminders and enable instant online payment via debit, credit, HSA, or FSA.
Integrations
So. Many. Integrations.
Solutionreach integrates with 400+ practice management and EHR systems. On the off-chance we haven’t integrated with yours, we’ll look into building it.
Customer Service
As much about service as about software
Receive personalized service and support from day one. We’ll match you with a dedicated team of experts who will work with you to create a strategy that drives ongoing success and long-term value.
- Dedicated 1:1 onboarding team and success coach
- LIVE agent support and online chat
- 24/7 self-service tools and unlimited access to community support