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Reputation Management Solutions
Make your practice the obvious choice
Enhance your online presence with AI-powered tools that help you collect more patient reviews, boost 5-star ratings, and stay ahead of the competition with an easy, automated reputation management solution.
Collect, monitor, respond and analyze with AI precision
With 9 out of 10 prospective patients consulting online reviews when choosing a new healthcare provider, managing your reputation proactively is essential. Solutionreach’s AI-enhanced platform simplifies tracking reviews, engaging with patients, and addressing negative feedback efficiently.
Collect
- Send review invites automatically or manually via text or email
- Leverage fully customizable templates to match your brand voice
Monitor
- Easily manage reviews across single or multiple locations and business listings—all from one platform
- Set up AI-driven alerts to respond to reviews in real time
Respond
- Respond directly from your dashboard using AI-suggested, customizable templates
- Leverage bulk response capabilities to keep communication consistent and efficient
Analyze
- Use AI-powered sentiment analysis to gain deeper insight into patient feedback
- Track and compare your reviews against competitors to identify areas for improvement
- Create custom dashboards, reports, and queries to guide decisions
Real-time risk monitoring
Set AI-driven alerts to monitor feedback
Identify potential negative trends or risky keywords
Act quickly to resolve concerns before they escalate
Protect your practice’s reputation with proactive monitoring
See how you stack up against the competition
Compare to local competitors in real time
View star ratings and review volume
Identify gaps and opportunities to improve your online presence
Track your reputation within your market or specialty
Elevate your practice’s reputation online
Automatically categorize reviews using AI
Track feedback trends across all locations
Prioritize responses to high-impact reviews
Turn insights into action with data
Effortlessly manage your multiple listings
- Accuracy & presence monitoring for consistency
- Detect duplicate and missing listings
- Advanced reporting using listings data
Centralize your multi-location management
- Utilize single sign-on
- Toggle between all locations
- View actionable insights
- Build custom reports
AI-powered social media management
Schedule posts in advance
Approve content with ease
Publish posts across key social channels
Connect with your community
9 Steps to Awesome Online Reviews
“Solutionreach Reviews has certainly enhanced our ability to collect reviews. Between 25 and 35% of patients will actually put a review after we’ve asked them.”