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HOSPITALS AND MEDICAL GROUPS
Discover next-level patient engagement and operational efficiency
Communicate more effectively with patients throughout their care journey with an enterprise-grade patient communication software that’s seamlessly integrated with your EHR/EMR.
Solutionreach solves multiple business challenges at the same time
Ineffective patient communication is often the root cause of negative patient experience, staff burnout, and rising operational costs. Solutionreach empowers hospitals and medical groups to send convenient, automated, and personalized communications for scheduling, intake, payment, recall, and much more.
Improve patient experience and outcomes
Lower operational costs
Simplify and automate workflows
Reduce staff burnout
Deliver quality patient care beyond the exam room
Boost staff satisfaction to reduce burnout
Develop workflow efficiencies at the corporate level. Then implement them throughout the organization to significantly reduce call volume and administrative burden. The standardized and automated workflows improve job satisfaction and productivity while optimizing your operational costs.
Automate pre and post-visit communications across locations
Send simple digital intake forms, pre/post-visit instructions, and appointment reminders to patients via text, email, or phone. All communications are criteria-based and easily customized to ensure you reach the right patient at the right time.
Enable HIPAA-compliant two-way texting
With Solutionreach, patients can text your facilities to confirm or change appointments and send images of insurance info, credit card details, injuries, and more. All messaging is secure and HIPAA-compliant.
Manage all of your communications in one platform
With enterprise-level control, you can manage communication across your entire organization or customize select workflows for specific groups or departments. All in one central dashboard.
User Permissions
Customize and manage user credentials and teams across your organization (SSO available).
Communications
Create and manage messages, newsletters, reminders, and surveys by appointment type, provider, facility, and more.
Reporting
Create custom reports to track the KPIs that matter most to your organization.
No more clunky workarounds. Solutionreach seamlessly integrates with top EHR/EMR software.
A few of the features our hospitals and medical groups love
We’re the expert partner you’ve been searching for
100%
committed to your success
400+
vendor partnerships
24+
years in patient communication
Your expert success team is dedicated to helping you drive long-term value and growth. Expect personalized onboarding, training, and support every step of the way.
Integrate Solutionreach with your existing EMR/EHR and other platforms to maximize efficiency across the entire organization.
We pioneered the patient communications space and have deep experience working with the largest healthcare organizations in the U.S.
