solutions Overview and Features

Everything you need to run your front office

Get the tools you need to create positive patient experiences, automate workflows, and grow your revenue. Customized for dental, vision, and medical practices of all shapes and sizes.

Boost Appointment Volume

Attract and retain new patients

Make it easy for patients to find, choose, and stay with your practice.

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Recall

Automatically identify patients due for their next appointment, and reactivate them with a personalized message.

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Online Patient Scheduling

Let patients request appointments anytime, anywhere. Perfectly integrated with your practice management system.

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Automated Outreach and Education Campaigns

Create targeted newsletters and campaigns that inform patients about new products and services and drive more visits.

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Refer a Friend

Make it easy for patients to refer family and friends with the Refer-a-Friend button in emails, texts, newsletters, and surveys.

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Video Call/Telehealth

Fill your schedule and earn more revenue by giving patients the option to meet virtually or in person.

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Online Reputation Management

Collect, monitor, and respond to patient reviews to maximize your star ratings and attract more patients. Compare your online reputation to competitors to know where you’re winning and where to improve.

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Improve Staff Efficiency

Smooth operations, happy front office

Protect your staff from burnout with features that take tedious, time-consuming tasks and phone calls off their plate.

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Appointment Reminders

Send patients personalized text, email, or voice reminders with the ability to instantly cancel or reschedule.

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Two-Way Texting

Text patients in real time from your office number or website. Perfect for confirming prescriptions and payment, requesting insurance, and answering patient questions.

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Patient Surveys

Request feedback from patients with surveys. Customized by patient group and automatically sent while the experience is still fresh.

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Digital Patient Intake

Streamline the patient intake process by automatically sending intake forms to new patients prior to their appointment.

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Phone System and Patient Caller ID

See which patient is calling before you pick up the phone. Caller intelligence seamlessly integrates with your GoToConnect phone system and practice management system.

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Batch Messaging

Message a group of patients (or all of your patients) at once via email or text. Create messages from custom lists by uploading a CSV with patient ID, name, or DOB.

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Location Management

Manage patient communications and business support across multiple practices. Ideal for DSOs and other enterprise practices.

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Mobile App

Easily transition between the Solutionreach desktop version and our mobile app to communicate with patients anytime, anywhere.

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Accelerate the Revenue Cycle

Experience a revenue cycle that runs on autopilot

Automate workflows from first appointment to final payment, and watch the revenue roll in with Revenue Cycle Messaging™.

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Online Patient Scheduling

Let patients request appointments anytime, anywhere. Perfectly integrated with your practice management system.

Learn More

Digital Patient Intake

See which patient is calling before you pick up the phone. Caller intelligence seamlessly integrates with your GoToConnect phone system and practice management system.

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Insurance Verification & Eligibility

Automate the collection and verification of patient insurance.

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Payment Technology

Send automatic payment reminders and enable instant online payment via debit, credit, HSA, or FSA.

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Integrations

So. Many. Integrations.

Solutionreach integrates with 400+ practice management and EHR systems. On the off-chance we haven’t integrated with yours, we’ll look into building it.

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Customer Service

As much about service as about software

Receive personalized service and support from day one. We’ll match you with a dedicated team of experts who will work with you to create a strategy that drives ongoing success and long-term value.

  • Dedicated 1:1 onboarding team and success coach
  • LIVE agent support and online chat
  • 24/7 self-service tools and unlimited access to community support

Fill your schedule, not your to-do list

Let’s see what we can achieve together.

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