Two-Way Texting
Modern patient text messaging
Improve the patient experience and care adherence with real-time, two-way text messaging from your office number or website.
These aren’t your average text messages
Go beyond a simple SMS. Solutionreach’s real-time, two-way texting gives you all of the tools you need for fast, effective patient communication.
- Obtain HIPAA consent
- Answer patient questions
- Categorize texts by importance
- Confirm prescriptions
- Request payments
- Collect images (insurance info, progress, injuries, etc.)
- Schedule (or reschedule) patients without picking up the phone
- View and download complete conversation history
- Access relevant patient information and view the appointment calendar
- Text from the desktop or mobile app
- Start conversations with prospects and patients right from your website
Save time
The average phone call takes 4-8 minutes. The average text message takes 30 seconds.
Improve communication
Patients are 2X more likely to respond to a text message than a phone call.
Schedule more patients
43% of patients would contact a practice more often if they could text them directly.